TheSpanishInq
Member
- Joined
- Feb 26, 2020
- Messages
- 74
- Reaction score
- 42
- Location
- ~/
- Country
- Netherlands
- Dash Cam
- Viofo A229 Pro 2CH
From the FAQ section in the manual:
Of, from the website:
2) Are there any error messages displayed? Do you see any data traces in the Graphs window?
3) Make sure your dashcam’s internal clock is set to the correct timezone and correct time. DCV relies on the correct timestamp of the movies to sync with the GPS data files. The GPS, your computer, and the dashcam should all have the correct time.
4) If that doesn’t work, send me a clone of your SD card that contains about 3 movies on it and I will try to diagnose the problem. It’s important that you send me an image of the SD card such that the file and folder structure is preserved. The structure should look something like that below. You can send me a zip of the SD card via https://wetransfer.com using my email address as the destination.
Can you try the highlighted part?The “No GPS Data” error message will be shown if Dashcam Viewer cannot find a corresponding GPS log file for the currently playing video. If this happens the speed, latitude, longitude, etc, readouts will indicate 0. It can also happen if the first video file loaded has no GPS data associated with it. Try removing the first video file from the folder and reloading the folder. Although infrequent, this can happen under normal dashcam operation.
Of, from the website:
Dashcam Viewer | FAQ
Have any questions about Dashcam Viewer? Visit our FAQ page where we list answers to our customers top questions.
dashcamviewer.com
3) Make sure your dashcam’s internal clock is set to the correct timezone and correct time. DCV relies on the correct timestamp of the movies to sync with the GPS data files. The GPS, your computer, and the dashcam should all have the correct time.
4) If that doesn’t work, send me a clone of your SD card that contains about 3 movies on it and I will try to diagnose the problem. It’s important that you send me an image of the SD card such that the file and folder structure is preserved. The structure should look something like that below. You can send me a zip of the SD card via https://wetransfer.com using my email address as the destination.