Robert Hann
New Member
I am having issues with a Transcend 64GB Micro SDXC-UHS-1 memory card which I am trying to use in my SG9665GC. When I download the data files to Registrator viewer I am getting an error message that the files are missing or broken. I have attempted reading the files into my computer using both the Transcend card reader and the SG card reader which came with my Street Guardian camera package.
I believe that the SG9665GC and Registrator Viewer program are working properly because it all works correctly if I use the 32GB memory card and card reader that came with the SG9665GC package. Registrator Viewer does not seem to like files created on the Transcend 64 GB card.
I purchased the Transcend 64GB Micro SDXC-UHS-1 memory card from B&H Photo on the internet. I have purchased from them before without problems, but I have to wonder if I may have received a counterfeit card that is not the class 10 card that it is represented to be. I paid $29.00, which is a very good price, if it is what it is supposed to be. I have sent the card to Transcend, who will evaluate the card to see if everything is proper. They will do one of the following: send me a new card (if it is defective, or return the card to me if everything is OK, or they will let me know that the card is counterfeit…..in which case I do not know what they will do.
Before using the card for the first time I used the format function in the SG9665GC, then used the card. I put it into the Transcend Card reader that came with the Transcend 64GB Micro SDXC-UHS-1 memory card, then used my sd cars reader on my HP Photosmart printer to access the card information to the RV program.
Next try I reformatted the Transcend card then made some test videos from the SG9665GC.
This time I used the micro sd card reader that came with the SG9665GC.
In both cases I allowed RV program to read the files into RV as part of the RV startup process. In all cases I received files that would not work in the RV software.
Next step will be to continue working with the problem when I get the Transcend 64GB Micro SDXC-UHS-1 memory card once I get it back from Transcend.
Are there any settings that I missed in configuring the SG9665GC camera?
Does it make a difference if I use the SG9665GC micro SD card reader or use the Transcend card reader a SD port on my computer?
Any other thoughts of what might be causing the problems that I am experiencing?
I believe that the SG9665GC and Registrator Viewer program are working properly because it all works correctly if I use the 32GB memory card and card reader that came with the SG9665GC package. Registrator Viewer does not seem to like files created on the Transcend 64 GB card.
I purchased the Transcend 64GB Micro SDXC-UHS-1 memory card from B&H Photo on the internet. I have purchased from them before without problems, but I have to wonder if I may have received a counterfeit card that is not the class 10 card that it is represented to be. I paid $29.00, which is a very good price, if it is what it is supposed to be. I have sent the card to Transcend, who will evaluate the card to see if everything is proper. They will do one of the following: send me a new card (if it is defective, or return the card to me if everything is OK, or they will let me know that the card is counterfeit…..in which case I do not know what they will do.
Before using the card for the first time I used the format function in the SG9665GC, then used the card. I put it into the Transcend Card reader that came with the Transcend 64GB Micro SDXC-UHS-1 memory card, then used my sd cars reader on my HP Photosmart printer to access the card information to the RV program.
Next try I reformatted the Transcend card then made some test videos from the SG9665GC.
This time I used the micro sd card reader that came with the SG9665GC.
In both cases I allowed RV program to read the files into RV as part of the RV startup process. In all cases I received files that would not work in the RV software.
Next step will be to continue working with the problem when I get the Transcend 64GB Micro SDXC-UHS-1 memory card once I get it back from Transcend.
Are there any settings that I missed in configuring the SG9665GC camera?
Does it make a difference if I use the SG9665GC micro SD card reader or use the Transcend card reader a SD port on my computer?
Any other thoughts of what might be causing the problems that I am experiencing?